Manhattan Beach, Hermosa Beach & Redondo Beach
Concierge Medical Services
At mdNOW in Manhattan Beach, Dr. David Austin, MD offers personalized concierge medicine to patients across Manhattan Beach, Hermosa Beach, and Redondo Beach. Unlike traditional primary care, Dr. Austin’s practice limits his patient panel to ensure you never wait weeks for an appointment, never feel rushed during your visit, and always have direct access to your physician. Whether you need a same-day in-office visit, a tele-visit while traveling, or an immediate call after hours, Dr. Austin is there. With over 25 years of experience practicing Family Medicine in the South Bay and recognition as South Bay Physician of the Year, Dr. Austin brings the kind of personalized, long-term care that is rare in today’s healthcare system.
Concierge Medicine Services at mdNOW
What Is Concierge Medicine?
Concierge medicine is a healthcare model in which patients pay an annual or monthly membership fee for enhanced access to their personal physician. In exchange for that membership, patients receive same-day or next-day appointments, longer visit times, direct access to their doctor by phone, text, or email, and a deeply personalized approach to their health.
Unlike traditional primary care, where physicians may see 2,000 or more patients and allow just 10 to 15 minutes per visit, concierge physicians like Dr. Austin maintain a deliberately small patient panel. This structure gives him the time to truly know each patient, coordinate care thoroughly, and respond to concerns the same day rather than routing patients through a front desk or asking them to wait weeks for availability.
How Concierge Medicine Differs from Traditional Primary Care
In a traditional primary care practice, your physician is under constant pressure to move quickly. Appointments are short, panels are large, and same-day access is rare. Concierge medicine flips this model. Your membership gives you a doctor who is available when you need them, not just when the schedule allows. There are no crowded waiting rooms, no rushed exams, and no feeling of being treated like a number.
Who Is Concierge Medicine Right For?
Concierge medicine is an excellent fit for individuals and families who want a primary care physician they can reach directly in a true medical situation, not days later. It is particularly well suited for patients who have struggled to get timely appointments with traditional primary care, those managing ongoing health conditions who benefit from closer physician oversight, families who want a single trusted physician for all members, and professionals who value their time and cannot afford to wait weeks for a routine visit.
Services
What to Expect as an mdNOW Patient
Same-Day Appointments and Direct Access
As an mdNOW patient, same-day and next-day appointments are the expectation, not the exception. If you call in the morning with a concern, Dr. Austin or his team will respond the same day. There are no weeks-long waitlists, no referrals to urgent care for issues your own physician should handle, and no automated phone trees between you and your doctor.
Preventive Care and Health Screenings
Dr. Austin’s concierge model includes a strong emphasis on preventive medicine. Beyond routine care, he offers cutting-edge heart and cancer screening services that are not typically available through a traditional primary care practice. The extra time and attention a concierge visit provides means you are more likely to catch a concern early and far less likely to need an ER visit or hospital admission down the road. Patients enrolled in concierge medical care typically experience fewer hospitalizations and receive more preventive services than those in traditional primary care.
Why Choose Dr. Austin Section
Dr. David Austin, MD is a UC Berkeley and USC Keck School of Medicine graduate who completed his residency training at UCLA. He has been practicing Family Medicine in Manhattan Beach and the South Bay for over 25 years, making him one of the most experienced and longest-tenured physicians in the area offering a concierge model.
Dr. Austin has earned recognition as Easy Reader’s South Bay Physician of the Year, a Top Doctor designation, and the Frederick Napier Elliot Award in Excellence in Patient Communication from USC. These awards reflect what his patients already know: that he brings genuine attention, clear communication, and a long-term commitment to every patient relationship.
Unlike newer practices in the area, Dr. Austin’s concierge model is built on 25 years of roots in this community. He knows South Bay families. He knows their health histories. And he brings a depth of local knowledge and personal investment to every visit that no national or recently launched concierge practice can replicate.