Woke up with a sore throat in New York? Lost your inhaler during a conference in Texas? It happens. Travel throws curveballs, but for mdNOW Concierge Medicine members, care doesn’t stop just because you’re on the move. With virtual visits, you can connect with Dr. David Austin from almost anywhere—but some limitations apply.
This guide helps you understand what telemedicine can handle while traveling, and when it’s time to find in-person care nearby.
When Does a Travel Tele-Visit Work Well?
Tele-visits are ideal for straightforward, non-emergency concerns. If you’re dealing with:
- A cold, sinus infection, or minor flu symptoms
- Need a refill on a regular medication
- Have a mild skin reaction or rash
- Need to follow up on a previous issue
—You’re in good hands.
What makes mdNOW different is the continuity. You’re not talking to a random telehealth provider who’s never seen your chart. You’re connecting with a doctor who knows your medical history, medications, and care preferences.
Appointments are same-day, there’s no waiting room, and they work across time zones, so whether you’re in the South Bay or South Florida, you’re still covered.
What’s Limited Across State Lines and Why
Medical licenses are issued state by state, so the location of the patient, not the doctor, determines what can legally be done during a tele-visit. For example, if you’re in Nevada, Dr. Austin can offer advice, review your symptoms, and guide next steps. But depending on state law, he might not be able to prescribe a medication unless he’s licensed there.
Can Prescriptions Be Sent While You’re Traveling?
Yes, but with limits.
What’s usually fine:
- Antibiotics for infections
- Antivirals (e.g., for cold sores or the flu)
- Maintenance meds (blood pressure, cholesterol, thyroid)
What’s not usually allowed while traveling:
- Controlled substances (ADHD meds, sleep aids, opioids)
- Certain first-time prescriptions in states with stricter telehealth laws
Federal telemedicine laws relaxed during the pandemic, but many of those flexibilities are being rolled back. Dr. Austin stays up to date on each state’s licensing and prescribing rules, so your care stays compliant. For longer trips, it’s smart to request refills in advance when possible.
What About Labs, Imaging & Referrals While Away?
If Dr. Austin recommends blood work, a COVID test, or an X-ray, he can often send the order to a nearby lab if your current state permits it.
In more urgent situations—say, worsening abdominal pain or signs of an infection—he may recommend a local urgent care or emergency department for hands-on evaluation. Afterward, mdNOW coordinates follow-up, reviews test results, and continues your care once you’re back home. It’s a seamless loop.
How Can You Prepare for a Smooth Travel Tele-Visit?
A little prep goes a long way. Here’s how to make your virtual visit count:
- Know your location. Confirm the state you’re in at the time of your visit.
- Choose a quiet space. Find a private room with solid Wi-Fi.
- Have your info ready. Know your pharmacy’s name and location. Have your current medication list on hand.
- Take photos. Snap clear pictures of any rashes, swelling, or visible issues ahead of time.
- Track your vitals. If possible, note your temperature, blood pressure, and heart rate.
When Should You Switch to In-Person Care?
Video visits are not meant for emergencies. Seek local medical help if you experience:
- Severe or worsening pain
- Chest pressure or shortness of breath
- High fever that doesn’t respond to medication
- Injury that might need imaging or stitches
Nevertheless, in these cases, mdNOW can still support you. Dr. Austin can forward your visit notes, offer guidance for urgent care, and help smooth the transition when you’re back in Manhattan Beach.
Why Choose mdNOW for Travel Tele-Care?
At mdNOW, your care stays consistent, even while traveling. Dr. David Austin, a board-certified physician with over 25 years, provides direct, one-on-one telehealth visits with patients. No call centers, no unfamiliar providers. If in-person care is needed, mdNOW coordinates it and follows up after. With secure technology and physician-led support, you stay connected to high-quality care wherever you go.
Stay Connected to Quality Care
Need medical advice while away from home? With mdNOW’s tele-visits, concierge members get reliable, physician-led care even while traveling. Schedule a video visit or learn more about your membership benefits today.


