Tele-Visits for Concierge Medicine
We understand the importance of accessible and personalized healthcare. Located in Manhattan Beach and serving the surrounding communities of Hermosa Beach and Redondo Beach, mdNOW offers tele-visit services so that your needs are looked after wherever you are.
What Are Tele-Visits and How Do They Work?
Tele-visits are virtual medical appointments that allow you to connect with a healthcare provider from the comfort of your home or office. We leverage advanced telehealth services to offer personalized, high-quality care for various conditions and services. Using secure platforms, Dr. David Austin and the team provide consultations with the same level of professionalism and attentiveness as in-person visits.
Key Benefits of Tele-Visits for Patients
Choosing tele-visits comes with numerous advantages:
- Accessibility: No more long commutes or waiting rooms—connect with your provider from anywhere.
- Privacy: Enjoy discreet consultations from the comfort of your home.
- Continuity of Care: Stay on top of your health, even with a packed schedule or mobility challenges.
- Flexibility: Perfect for busy professionals, parents, or anyone with limited time.
- Affordability: Save time and money by avoiding unnecessary trips to the clinic.
Am I a Candidate for Tele-Visits?
Tele-visits are designed for patients who need timely medical guidance for non-emergency concerns and prefer care from home. An online visit works well for individuals who can clearly describe symptoms and do not require a hands-on physical exam.
You may be a good candidate for telehealth if you:
- Have a minor illness, injury, or follow-up concern
- Need prescription refills or medical advice
- Are managing a stable condition that can be reviewed virtually
- Live or work in Manhattan Beach or nearby coastal communities
Eligibility for an online doctor visit is confirmed during scheduling to ensure virtual care is appropriate and safe for your situation.
Conditions and Services Available Through Tele-Visits
We address a wide variety of health concerns, including:
- Immediate health concerns like colds, flu, and allergies
- Chronic condition management, such as diabetes or hypertension
- Prescription refills and medication management
- Preventive care and wellness check-ins
Our online doctor consultations ensure that you receive tailored advice and treatment plans while maintaining the highest standard of care.
How a Tele-Visit with mdNOW Works
Getting started with a telemedicine appointment at mdNOW is simple:
- Schedule Your Visit: Book your appointment by contacting our office.
- Connect with Dr. Austin: Use the secure video link or phone number provided at your scheduled time.
- Discuss Your Concerns: Share your symptoms, ask questions, and receive expert advice.
- Receive Your Plan: We will recommend a treatment plan, provide prescriptions, or refer you to in-person care if necessary.
Cost and Insurance for Tele-Visits
Telehealth visits and telemedicine pricing vary by type of visit and insurance coverage. Many insurance plans cover telehealth services, though copays and benefits differ by provider.
mdNOW can help verify insurance coverage for telehealth visits and review self-pay options when applicable. Patients receive clear cost information before their appointment whenever possible.
Why Choose mdNOW for Tele-Visits?
Residents of Manhattan Beach, Hermosa Beach, and Redondo Beach trust mdNOW because we prioritize personalized, patient-centered care. Dr. Austin and the team ensure that every patient feels valued and understood. We also use secure, user-friendly platforms for all tele-visits for medical care, making it easy to connect with your healthcare provider.
Above all, your health and privacy are always our top priorities, ensuring a safe and reliable experience every time.
Schedule Your Tele-Visit Appointment Today
Experience the convenience and quality of telemedicine visits at mdNOW. Whether you’re managing a chronic condition or seeking immediate medical advice, our team is ready to help. Book your telemedicine appointment today and take the first step towards better health on your terms.
Frequently Asked Questions
Q: Are tele-visits secure and private?
A: Yes, all telehealth services at mdNOW are conducted using secure, encrypted platforms to ensure your privacy and confidentiality. You can trust us to protect your personal health information during every interaction.
Q: Can I get a prescription during a tele-visit?
A: Absolutely! Our providers can prescribe medications during your telemedicine appointment, which can be sent directly to your preferred pharmacy.
Q: Do I need special equipment for a tele-visit?
A: For video consultations, you need only a smartphone, tablet, or computer with a camera and microphone and a stable internet connection.
Q: What if my condition requires in-person care?
A: If an in-person visit is necessary, we will guide you on the next steps for an in-office visit.
Q: When should I seek in-person or emergency care instead of a tele-visit?
A: Severe symptoms such as chest pain, shortness of breath, stroke symptoms, uncontrolled bleeding, or serious injuries require immediate in-person or emergency care. Telemedicine should not be used for urgent or life-threatening conditions.
Q: Can tele-visits replace an office visit?
A: For many minor illnesses, follow-ups, and medication-related concerns, tele-visits are an effective alternative. However, some conditions still require in-person evaluation to ensure accurate diagnosis and treatment.
Q: Are there situations where tele-visits are not appropriate?
A: Yes. Tele-visits are not recommended for medical emergencies or conditions that require a physical exam, imaging, or procedures.
David Austin, MD
As a UC Berkley and USC medical school graduate and UCLA-trained physician, Dr. Austin has been practicing in the South Bay for over 25 years as a Family Physician.
He is striving to change healthcare today by providing his patients with top tier services and cutting edge heart and cancer screening.
Dr. Austin is a well respected physician and is renowned for his excellence in patient care, consistent follow up and excellent communication with his patients.
He is the recipient of multiple awards including Easy Reader’s South Bay Physician of the Year, Top Doctor and the Frederick Napier Elliot Award in excellence in patient communication at USC.

